Responsible Gaming
Gaming is meant to be fun. This page is here to help you keep it that way, with limits, breaks and support whenever you need them.
Our commitment
At Kohinoorbook we want you to enjoy your time on the platform, and that means playing in a way that stays healthy. Most people game for fun and stay in control, but for some it can become a problem. We take that seriously. Below are simple habits and tools that help keep gaming a form of entertainment rather than a strain.
Simple habits that help
- Set a budget before you play. Decide what you are willing to spend, treat it like the cost of an evening out, and stop when you reach it.
- Set a time limit too. It is easy to lose track. Give yourself a window and step away when it is up.
- Never chase losses. Trying to win back what you lost usually leads to bigger losses. A losing session is not a debt to repay.
- Do not play to escape. If you are turning to gaming to cope with stress or low mood, that is a sign to take a break.
- Keep it balanced. Gaming should sit alongside the rest of your life, not take over your time, money or relationships.
Signs it may be a problem
It might be time to step back if you notice any of these:
- Spending more money or time than you planned, again and again.
- Borrowing money or falling behind on bills to keep playing.
- Hiding your gaming from family or friends.
- Feeling anxious, irritable or low when you are not playing.
- Chasing losses in the hope of a big win to fix things.
Tools you can use
Deposit limits
Ask our support team to set a cap on how much you can deposit in a day, week or month, so your spend stays where you want it.
Take a break
Need to cool off? We can pause your account for a set period. During a break you will not be able to deposit or play.
Self-exclusion
If you need to stop for longer, we can close access to your account for an extended period on request. No questions, no pressure.
Protecting minors
Gaming is strictly for those aged 18 and over. If you share a device with children, please keep your login details private and consider parental control software to stop under-age access. We will close any account we find belongs to a minor.
Where to get help
If you or someone close to you is struggling with gambling, support is available from professional organisations that offer free, confidential help and counselling. Reaching out is a sign of strength, not weakness. You can also contact our team through the contact page to set limits or take a break, and we will handle it discreetly.
Play for fun, play within your means, and remember, the house edge is real and no outcome is ever guaranteed. Look after yourself first.