Privacy Policy

Kohinoorbook ("we", "us" or "the platform") respects your privacy and takes the handling of your personal information seriously. This Privacy Policy covers the website at kohinoorbook.live and the services offered through your Kohinoorbook ID. By creating an account or using the platform, you agree to the practices described here.

1. Information we collect

We only collect what we need to run your account and keep the platform working properly. That includes:

• Account details — the name, mobile number and password you provide when you sign up for a Kohinoorbook ID.
• Transaction information — records of deposits and withdrawals, including the payment method used, so your balance and history stay accurate.
• Usage data — basic technical details such as your device type, browser and general activity on the platform, used to keep things running and secure.
• Support messages — anything you send us when you contact support, so we can help and keep a record of the conversation.

2. How we use your information

Your information is used to:

• Create and manage your Kohinoorbook account.
• Process deposits, withdrawals and keep your balance correct.
• Provide customer support and respond to your questions.
• Keep the platform secure and detect misuse or fraud.
• Meet legal and regulatory obligations that apply to us.
• Confirm that account holders meet the minimum age of 18.

3. When we share information

We do not sell your personal information. We only share it where it is necessary, for example with payment providers to process your deposits and withdrawals, with service partners who help us operate the platform under confidentiality terms, or where the law requires us to disclose it. In each case we share the minimum needed.

4. Cookies and tracking

Kohinoorbook uses cookies and similar technology to keep you logged in, remember preferences and understand how the site is used so we can improve it. You can control cookies through your browser settings, though turning some off may affect how the platform works for you.

5. How we protect your data

We use reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. Your account is protected by your own password, so please keep it private and choose one that is hard to guess. No system online is ever completely risk-free, but we work to keep the platform secure and act quickly if an issue arises.

6. Your choices and rights

You can:

• Access and update the details on your Kohinoorbook account.
• Ask us for a copy of the personal information we hold about you.
• Request that we correct or delete your information, subject to any legal record-keeping we must follow.
• Opt out of promotional messages at any time.

To exercise any of these, reach out through our contact page.

7. Changes to this policy

We may update this Privacy Policy from time to time as the platform or the law changes. When we do, we will revise the date at the top of this page. Continuing to use Kohinoorbook after an update means you accept the revised policy.

8. Contact us

Questions about your privacy or this policy? Write to us at support@kohinoorbook.live or use the contact page, and our team will help.